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Equip your managers with
skills to help their team shine

Introducing Managing People, a new kind of management practice. Get yours now on Upskill Store.

A new kind of management practice

Managing People harnesses the power of high-quality video production and dramatic scenarios to bring the role of leadership to life.

The series prepares a new manager for their role and develops the confidence of even the most experienced manager.

View the Managing People courses

It’s all about people

Set in the fictional world of Rise and Dine Deli, Managing People engages learners through compelling interactive drama. Your managers will make decisions for Charlotte, a new outlet manager tasked with turning around an underperforming team of characters everyone will recognise! Leadership is developed through scenarios that focus on people not process, ensuring managers gain the skills they need to inspire and motivate their teams.

A learner-centred design that works

Managing People uses a rich variety of media to maintain interest, support different styles of learning and to ensure knowledge is easily recalled at the time of need. Each course includes story-led video interactions, downloadable job aids and memorable animations that help consolidate learning.

Engaging, story-led episodes cover key management behaviours

Managers in every business face similar challenges and need the same people skills. You’ll be in the Rise and Dine Deli which offers hospitality with a diner area and a deli, retailing pre-packaged food and products for the home.


  • Episode 1. Preparation

    Whether you’re new to your management role or already have experience you need to establish strong and clear leadership. A 100 Day Plan helps you…

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  • Episode 2. Wellbeing

    The workplace can be a pressurised environment. Home life can also be a source of stress.  As a manager, you want your…

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  • Episode 3. Recruitment

    Recruiting the right people is essential to help build and manage a successful team. Whether recruiting full time staff or temporary staff for peak trading, you’ll learn how to identify…

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  • Episode 4. Induction

    It’s important new recruits get the best possible start, if you want to make sure they stay and thrive. If induction is done right, your new team member will…

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  • Episode 5. Coaching & Performance Management

    Coaching boosts motivation an develops team member skills and abilities. It’s also a way of addressing…

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  • Episode 6. Appraisals

    As their manager, your team looks to you for recognition of the job they’re doing. Conducting effective appraisals is crucial to…

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  • Episode 7. Managing Talent

    Leading a team is an ongoing process and taking a step back to look at the bigger picture can be a challenge when…

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Best bits from our launch

We launched Managing People at The Shard in London. A great event with over 80 clients, learners and friends. You can catch up on all the best bits with three short films we’ve put together – what people say about the new series; an overview of the series and an introduction to Return on Expectation.

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Check your knowledge, test your skills

Short mastery checks for each episode allow you to find out exactly what your managers current competency levels are.

We’ll help you measure Return on Expectation

A step by step guide to measuring the impact of managing people in your organisation. We’ve been working on this for some time. It’s shaping up nicely and we’ve started pilots already.

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Managing People resources

We’re confident that once you sample the learning materials included as part of Managing People you’ll want to try out the whole series.

If you want to see a free sample document from each course, all we ask in return is for your details to send them on to.

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