Don’t just lead. Motivate
A good manager doesn’t just lead. They coach, create a positive environment, and encourage every member of their team to develop the kind of skills that will move them forward in their career. But this can present challenges. This episode will teach you how to motivate team members while dealing with any difficult conversations that may crop up along the way.
Episode 5: The story
After reports of bad behaviour, Charlotte has planned a Performance Improvement Plan with Chef, Tom. He hasn’t taken this news well, and can often be difficult to communicate with. How can she help him improve without making him feel like he’s being singled out? On top of this, Oscar isn’t enjoying his first steps into his potential new role as team leader. His confidence is down, and he thinks he may want his old job back. Should Charlotte try to change his perspective? And if so, how?
Key takeaways from this episode
- Ability to recognise issues with staff before they become impossible to manage
- What makes an encouraging, reliable coach
- How to instil positivity in your team, and handle difficult conversations
Love a challenge?
The learner makes many important decisions on Charlotte’s behalf during the course.
Why not give just one of them a try?
Skills served up fresh at the Rise and Dine
Welcome to Rise and Dine – a fictional cafe with a whole lot of real-world challenges. In each course, you’ll make decisions for their new manager, Charlotte. She needs to turn the team around and restore the cafe to its former glory.
While our story takes place in a cafe, the situations Charlotte faces will be familiar to any manager, in any sector. We guarantee your managers will relate all-too-well to her plights – and be invested in helping her succeed.
What to expect from the whole approach
It starts with a Quick Skills Check to show your managers’ skills now. Then a blend of online learning and remote coaching/facilitated sessions. Next, Mastery Checks show what behaviour change has started to happen. It’s all brought together with a final ‘Where next?’ coaching session, to review and launch their further development. The final evaluation comes from assessing the impact of the coaching, combined with feedback from the courses. Pick what works for you.
Competencies and behaviours
Throughout the course, we measure how your people perform against seven competencies, and 69 behaviours. We swap the usual long-winded text, slides and videos for challenges straight out of your reality.
- Communication
- Team working
- Adapting to change
- Relationships
- Planning and organising
- Ability to analyse
- Delivering results
Motivating managers to change behaviour
As well as videos, we use animations and downloadable course packs to make sure every lesson we deliver makes an impact with every kind of learner. Your managers will think, solve, and conquer. And complete the course with the ability to face the trickiest of situations.
Completing this course gains a recognised Continual Professional Development (CPD) point.
Taking the accompanying Mastery Check gives valuable feedback, and the all-important measurement data, and earns your manager an additional 0.5 CPD points.
Interested? Let’s talk
The previous episode is all about induction and how doing it right is vital to performance. The next episode is all about how performance reviews with constructive feedback can help your team shine.
If you’re ready to level-up your people’s skills for managing a team, we’re ready to chat.