Create a culture of care and communication
This episode focuses on removing the stigma attached to mental health issues in the workplace. You’ll learn how to confidently approach team members who may need support, and gain the skills needed to offer that support. All while being an inspiring, empathetic and helpful leader.
Episode 2: The story
Before becoming a manager, Charlotte hadn’t given much thought to handling mental health challenges in the workplace. But she’s learned that managing people is just as important as balancing the books. Lately, she’s noticed that Rosie has been turning up late to shifts, with a scruffier appearance than usual. Anna’s also been making a few mistakes, and has snapped at her colleagues more than once. How can Charlotte get to the root of their issues without upsetting them? And while staying in-tune with their unique communication styles?
Key takeaways from this episode
- What it means to watch, engage, listen, and lead
- Better understanding of wellbeing in the workplace
- Ability to communicate confidently and sensitively
Love a challenge?
The learner makes many important decisions on Charlotte’s behalf during the course.
Why not give just one of them a try?
Skills served up fresh at the Rise and Dine
Welcome to Rise and Dine – a fictional cafe with a whole lot of real-world challenges. In each course, you’ll make decisions for their new manager, Charlotte. She needs to turn the team around and restore the cafe to its former glory.
While our story takes place in a cafe, the situations Charlotte faces will be familiar to any manager, in any sector. We guarantee your managers will relate all-too-well to her plights – and be invested in helping her succeed.
What to expect from the whole approach
It starts with a Quick Skills Check to show your managers’ skills now. Then a blend of online learning and remote coaching/facilitated sessions. Next, Mastery Checks show what behaviour change has started to happen. It’s all brought together with a final ‘Where next?’ coaching session, to review and launch their further development. The final evaluation comes from assessing the impact of the coaching, combined with feedback from the courses. Pick what works for you.
Competencies and behaviours
Throughout the course, we measure how your people perform against seven competencies, and 69 behaviours. We swap the usual long-winded text, slides and videos for challenges straight out of your reality.
- Team working
- Adapting to change
- Planning and organising
- Ability to analyse
- Delivering results
Motivating managers to change behaviour
As well as videos, we use animations and downloadable course packs to make sure every lesson we deliver makes an impact with every kind of learner. Your managers will think, solve, and conquer. And complete the course with the ability to face the trickiest of situations.
Completing this course gains a recognised Continual Professional Development (CPD) point.
Taking the accompanying Mastery Check gives valuable feedback, and the all-important measurement data, and earns your manager an additional 0.5 CPD points.
Interested? Let’s talk
The previous episode is all about the power of good communication. Connecting with your team, understanding which areas need improvement, and creating a plan for positive change. The next episode is all about everything involved in the recruitment journey.
If you’re ready to level-up your people’s skills for managing a team, we’re ready to chat.