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Life isn’t just an end of day quiz

Being a manager means making decisions all the time. That’s what it takes to be a successful manager with a motivated and productive team. The Managing People elearning course series is like real-life. Each course is based on an episode in a soap opera. The learner plays the manager, leading a virtual team. Along the way their knowledge is topped up with what they need to know. They make a whole series of choices on the best thing to do and when in various scenarios. That’s what they’re measured on, just like real-life.

Have a go at just one of the decisions in this recruitment management course

Here’s just one of the scenes from the Recruitment course, to give you an idea of what’s in store for our virtual manager. Before you make your choice, have a look over the backstory to this situation:

Rise and Dine manager Charlotte and team leader Anna are comparing notes on two candidates they have just interviewed. They are disagreeing on who they should offer the job to.

This Managing People course episode focuses on these key skills:

Watch the scene below then decide what you’d do.

How should Charlotte make her decision on who to hire?

Answer 1

Charlotte needs to lead here and trust her instinct. She is the manager, and so her assessment over-rules Anna’s.

Answer 2

She and Anna should review both Andy and Leona’s application forms and talk through their scoring for each interview question.

Answer 3

Anna and Charlotte disagree on their assessment of Leona, but more or less agree on their assessment of Andy. So, Andy should get the job.

What would you do next?

Scroll down to see what we think…

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Answer 2!

We think this is the best answer. It’s the only right decision (SELECT). The conversation between Anna and Charlotte about the candidates suggests that some bias may have crept into the decision-making process. When there’s a strong difference in scoring between members of the interview panel, it’s best to take a step back and try to look only at the evidence, in order to make a decision that will stand up to scrutiny if questioned.

Ready to upskill your people - Upskill People online elearning courses

Ready to upskill your people?

That’s just one of the many decisions from the recruitment training for managers course. The stories develop and become more challenging, just like the real-world situations your managers experience.

Put practical skills in your teams’ hands. Starting now.