Life isn’t just an end of day quiz
Being a manager means making decisions all the time. That’s what it takes to be a successful manager with a motivated and productive team. The Managing People online course series is like real-life. Each course is based on an episode in a soap opera. The learner plays the manager, leading a virtual team. Along the way their knowledge is topped up with what they need to know. They make a whole series of choices on the best thing to do and when in various scenarios. That’s what they’re measured on, just like real-life.
Have a go at just one of the decisions in this course
Here’s just one of the scenes from the Managing Talent course, to give you an idea of what’s in store for our virtual manager. Before you make your choice, have a look over the backstory to this situation:
New manager Charlotte has been at Rise and Dine for three months. Anna, an experienced team leader, has just announced that she has been offered a management position with another company. Charlotte is surprised, she needs to act quickly as she doesn’t want to lose a valued member of her team.
The episode focuses on these key skills:
people, restructure and business
Watch the scene below then decide how you’d respond.
How should Charlotte conclude this meeting?
Thank Anna for being so open and make it clear how valued she is within the organisation and emphasise what a loss it will be if she leaves.
Thank Anna for being so open and end the conversation by reinforcing the specific reasons why Rise and Dine is a better employer than the other company.
Thank Anna for being so open and ask her to weigh up the short-term opportunity of the job offer with the potential for long term growth with Rise and Dine.
What would you say next?
Scroll down to see what we think…
We think this is the best answer. It reinforces the idea that there will be opportunities at Rise and Dine without making any promises (RESTRUCTURE). It makes it clear that the decision is Anna’s alone, while showing concern that she considers the bigger picture (PEOPLE). It’s a good place to end the conversation, making it clear to Anna that she is valued, and keeps open the possibility that she may yet stay with the business (BUSINESS).
Ready to upskill your people?
That’s just one of the many decisions from the Managing Talent course. The stories develop and become more challenging, just like the real-world situations your managers experience.
Put practical skills in your teams’ hands. Starting now.