Our Story

We’re all about you, but here’s a little about us.

We have a mission. To always provide effective online learning experiences that unlock potential and help people shine.

It all began in 1994. That’s when our founder Pete had the light-bulb moment. He wanted to do something different. Something that helped people learn new skills in an engaging way. Using the best that technology had to offer (which was a challenge back then, CD recorders were only commercially available in 1996!). Where easy could mean powerful.

Meet Pete.

Pete Fullard

“If you can measure it, you can improve it.”

Pete Fullard is the forward-thinking CEO of Upskill People, the online learning company that helps people shine. He is rightly proud of what the company has achieved since he founded it in 1995 to produce engaging courses that actually work. The learning and development sector has changed a great deal in that time, and Pete has always been at the forefront of that change. The enduring principle behind the company is that if businesses are going to pay good money to upskill their people, the outcomes should be measurable.

While Pete is very much an ideas man, he really gets business and people: what motivates him is working with ambitious people of all ages and backgrounds, helping them achieve their potential. More than a manager, he is a natural mentor, and his energy and enthusiasm are infectious, even after 25 years! He is driven to get things done quickly and determined to do them the right way, with an eye on not just profit, but also people and the planet.

Pete will work through lots of alternatives if that’s what’s needed to get things just right. He has a knack of focusing on the positive in any situation and identifying ways to tackle challenges as well as looking for opportunities. His key talent is understanding, innovating and delivering impactful ways of doing things. He also uses his experience to get creative as a non-executive director helping other organisations do things better. Invariably, that involves measuring outcomes!

Connect with Pete


Meet Les.

Les Thomas

Or should we say, when Les met Pete. Because Les started off his Upskill People journey as a client, and a very lovely one he was too. A really forward thinking IT Director, Les spent his client years working closely with us, trying out new ideas to make a real difference to the national high street retail business he was in.

Pete and Les gelled. Different skills and different approaches – Pete’s about the why, and Les is about the how. Les seized the opportunity… and joined us.

Les – he’s your systems man. Systems that bring structure, control and predictability. That make a real difference. To people. To business. With a background that’s strongly focused in IT and project management, Les ensures that each and every client’s project is in a safe pair of hands.

Les is all about what our business can do for people, development, support, quality and delivering consistently. He is always pushing to be ever better. As well as being very passionate about helping people professionally and outside of business.

Along with Pete, Les champions an open, honest, fair approach to business. Culture is pretty crucial to Les. A work culture that gets people thriving, developing. Learning. His commitment to developing people isn’t just shown in his work for clients, but at Upskill People itself. It’s fair to say we practice what we preach, developing new team members through apprenticeships. It’s why we’re proud to boast such long-standing talent in our team.

Mad keen on rugby, Les spends a lot of his spare time working (and socialising) with his local community.

Connect with Les