e-Learning sells for The Works

“I was chosen to join the working party as my results were extremely poor, being 15th in the country out of 16 areas. After 2 weeks, I had moved the area to 2nd position.”

That’s the result Brian Chivers, Area Manager, The Works had after taking his team through the Retail Week e-learning pilot. “The staff were more confident talking about Till Tellers and were more able to approach the customers, engage with them at a higher level and, as I say, sell more products.”

David Hathersmith_94%StaffSatisfaction_TheWorks

The feedback from our colleagues has been very positive. 94% of our staff have said that they enjoy this way of learning and preferred it as a learning option, also that they found it really easy to use on portable devices so they’ve been able to do it either at work or at home.”

David Hathersmith, Retail Operations Manager, The Works

 “We had a very traditional training system, which we know didn’t suit all of our colleagues and didn’t give us the maximum possible business results. We were pleased with the relationship we had with Upskill People and the added impact of having Retail Week as the partner was a marriage made in heaven.”

Nick Wood, Retail Operations Director, The Works

In partnership together, Retail Week and Upskill People are providing the best e-learning platform designed for retail.

Retail Week has produced a video about what e-learning has achieved for The Works.

Click here to watch. 


To find out more about what Retail Week e-learning can do for your team, just get in touch:

e: elearning@retail-week.com

t: +44 (0) 20 3033 2549

w: www.retail-week.com/elearning