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Providing solutions. Measuring outcomes. We’re in it together. This is how we make a difference.
It’s our business to understand yours. Call it our mission. It’s that heartfelt. Whatever your business is trying to achieve, we can help. A measurable effective learning experience that gives a return on your investment. That’s proven.I’m interested. Let’s talk
Whatever changes you’re looking for, we can help you find the answers.
Invest in your leaders. Inspire, develop and retain your best talent.
In times of increasing market competition for the best staff, you need to recruit the best and get the best to stay. We help you engage your people from the word go. We ensure you equip your managers with the skills to recruit the best talent, develop it - and keep it.
Engage with your future stars. From the moment you make the job offer.
Getting it right from the very beginning can make all the difference to future development and staff retention. We can help deliver the best ever induction that gets your people knowing your brand, what to expect and what’s expected of them.
It’s about more than box ticking. We help change behaviour to keep you and yours safe from risk.
Our courses are concise, engaging and hundreds of thousands of learners tell us they work. Using our platform your managers will know exactly who has done what and who hasn’t.
Drive revenue with better skills. Repeat business. Improve reputation.
Practice makes perfect. Delivering product knowledge and using interactive, scenario-based courses, we'll help you get your people making the small changes that can give big improvements.
It’s all about making sure your people look after your customers in the right way, every time.
We can help you deliver improvements to customer service that directly impact sales. We know that learning is best achieved when it relates directly to people’s roles. So we give your people the chance to practice with scenario-based learning, with problems and challenges they can tackle within a real context. Behaviour changes. Service improves. Sales increase.
Optimise knowledge. Maximise sales.
You can be the best salesperson in the world but if you don't know anything about your products, you're not going to succeed. Delivering services and product knowledge via e-learning works and is easy to create and maintain, there's always something new to learn.
A bad manager is expensive. A good manager is priceless.
We’re here to help your new and experienced managers lead and motivate their teams. We focus on people not process to create productive teams that deliver.
Waste means cost and loss, once it's gone it's gone. Prevention is better than cure.
You need to look after your products from delivery to sale. Shrinkage and loss can occur at any time. Your team need to know all the details to keep your loss at a minimum.
When you have something important happening. You need to make sure everyone knows about it.
It's all about communication. Good e-learning should be a crucial part of your blend in getting the message out so everyone understands the why and what they need to do.
Be consistent. Have everyone pulling in the same direction.
Send out a consistent on-brand message, online to all devices. Make sure all your people really make those connections, between the way they work and an increase in sales. Knowledge and engagement that boosts business.
Look after your clients before someone else gets the chance to.
These days, performance measurements lie as much with the public as with businesses. We help you make sure your people know how to make this work for you. Improve customer satisfaction, engage with customer needs, and respond to their feedback. Use the customer to promote your business.
Add our e-learning to your blend to make things better.
Having brilliant trainers, with the best materials coaching your team in a great environment face-to-face is a great way to upskill your team. e-Learning doesn't replace face-to-face but it can be a key part of the blend. Use e-learning to deliver short, high impact courses to any device. Use e-learning to support different learning styles. Use e-learning to deliver pre and post face-to-face knowledge so the face-to-face sessions are more productive. Free your managers to be more active mentors. It's more than just saving time and the high costs of face-to-face learning. Use e-learning as part of your blend.
Great learning is a perk not a chore.
It’s powerful stuff: learning when your people take control of their own personal development. Learning that’s pulled by operations teams not pushed from head office. Learning that’s time effective – condensing the most important aspects into minutes, not hours. We engage your people so they get the knowledge they need, practice the skills and improve their behaviour.
Think of us as part of your team.
From day one, we’re on your side. Being hospitality and retail as well as learning professionals is important to us. More consultant than provider. More partner than supplier. We invest time listening to your questions and ideas. Looking at all your options. So we can bring you the right answers.
We go the distance to really understand what makes businesses and people tick. What gets them learning. To create a culture where learning is a perk not a chore. Where engagement and development make sure the best talent joins and stays.
We’ll help you develop your people to be the best they can be, to shine. Your managers will get that crucial lightbulb moment – connecting people performance with better business, they will understand not just the how but the why.
It’s fair to say we’ve got a bit of background in online learning (over 25 years, in fact). We’ve got many years’ experience in a wide range of the industry sub-sectors too. Bringing ideas and knowledge across them all.
Interactive script writers. Immersive, scenario-based – it’s what we’re known for.
Innovative designers. Creative as well as dynamic, your brand, your style.
Professional project managers. Who really deliver. On time. On budget. On target.
Retail and Hospitality Consultants. Bringing in-depth knowledge. Sharing best practice.